HOW CAN RTA HELP INSURANCE BROKERS?
Whether you are looking to completely outsource your motor claims activity or alternatively looking for support in respect of non fault claims only, RTA Assistance will tailor make a solution specifically for you. Our staff have considerable experience and understand the need to look after your clients as you would do yourselves. In effect we become an extension of your office.
A major element in the administrative burden being placed upon staff is the handling of correspondence and enquiries relating to motor claims. By outsourcing the administrative and operational aspects of such claims, staff will be freed up to concentrate on client retention and the growth of the business through new business generation.
Commercial clients in particular will enjoy lower renewal premiums by directing a proportion of their claims to the guilty parties insurer. Our service level agreement will confirm the excellent standards of care that you and your clients can expect to receive. Throughout the claims process we will keep both you and your client informed of its progress.
As a service provider you can take comfort from our intent to be transparent and ethical at all times.
The service that you & your colleagues provide is quite simply exceptional. We pride ourselves on the service we give to our clients and RTA are a big part of that. Every claim we have asked your company to deal with has been handled superbly, even to the extent that we kept business (when under attack from other brokers), because of your claims service.
Peter Robinson – Prizm Solutions Ltd.
We would have been happy with the exceptional claims service that you provide to our clients, but you have gone far beyond that by generating a new and significant income opportunity for us that has made a real contribution to our bottom line.
Jock Brindley – Hettle Andrews & Associates Ltd.