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Author Archives: Chris Smith

Ignoring The Law

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February 11  |  Company, News  |   Chris Smith

Drivers are still flouting mobile phone laws according to the results of a major Department Of Transport survey as they do nor fear getting caught. Worst offenders are Taxi / Private Hire drivers 3.3% (of all traffic offences) Van drivers 2.1% and Car drivers 1%.

Unsolicited Calls

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February 11  |  Company, News  |   Chris Smith

In compliance with The Conduct of Authorised Persons Rules issued by the Claims Management Regulator RTA Assistance Ltd do not send unsolicited texts or make unsolicited phone calls regarding compensation claims to those involved in road traffic accidents.

AA Winter Driving Guide – Snow and Ice 29/01/2019

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January 29  |  Company, News  |   Chris Smith
  1. Take it slow – with stopping distances 10 times longer gentle manoeuvres are the key.
  2. Pull away in second gear easing your foot off the clutch to avoid wheel-spin.
  3. Uphill – keep a constant speed and try to avoid having to change gear.
  4. Downhill – Slow down before the hill and use a low gear to avoid braking.
  5. Leave plenty of room between you and the car in front.
  6. If you get stuck straighten the steering and clear the snow from the wheels.
  7. Put a sack or rug in front of the wheels to give the tyres some grip.



Safe Winter Driving Tips

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December 6  |  Motoring, News, Safety  |   Chris Smith

Driving in Fog

  • Automatic headlights won’t necessarily come on if it is bright as well as foggy as they rely on sensors to measure the light level
  • Use dipped headlights, full beams will reflect the light back at you off the fog
  • Keep a good distance from the vehicle in front, try to leave a 3 second gap
  • Tailing another vehicles rear lights is dangerous
  • Before slowing down, check your mirrors, vehicles may be closer than you think.
  • Be aware of other vehicles not using headlight, they can be hard to spot

If you’re using fog lights, remember to turn them off if the weather clears so you don’t obscure your brake lights or dazzle oncoming traffic

Using Antifreeze

  • No one wants a broken engine, let alone in the winter, and with anti-freeze only setting you back a couple of quid, no car should be without it!
  • Remember you’ll need a 50/50 split of water and antifreeze during the winter which will protect your engine to as low as -34C.
  • Make sure you check what kind of anti-freeze your car uses as some types need changing every couple of years.
  • Remember if your car overheats, chances are you have a frozen radiator. It’s best to stop as soon as it’s safe to do so, to reduce the risk of any serious damage.

Batteries and Electrics

With a limited lifespan of around 5 years and a more connected car than ever, the winter season can be a real strain on your car battery.

  • When starting the engine, be sure to have lights, wipers and heaters turned off until the engine is running
  • Use the ignition in 5 second bursts
  • Leave 30 seconds between attempts
  • Wait until the engine is on before connecting phones, satnav’s and other power hungry accessories.

Tyre Maintenance

  • Be sure to check your tread when the weather changes, the AA recommends at least 3mm.
  • Winter tyres and all season tyres are made from a special rubber making driving in the wet and cold conditions, easier and safer
  • Snow chains can damage roads if the snow isn’t deep enough so make sure to check this before attaching them
  • Less air in tyres does not give better grip and is unsafe, make sure your tyre pressures are correct.

Ice and Snow

  • Slow and steady is the key to driving on ice and snow, stopping distances can be 10 time longer on icy roads.
  • In dry conditions, when travelling at 20mph the overall stopping distance is 40 feet, so this can be up to 400 feet on ice – that’s longer than a football pitch!
  • To avoid wheel spin, try pulling off in 2nd gear
  • Wear dry shoes for driving whenever possible, as a back-up keep an old towel in the car to dry the bottom of your shoes so you don’t slip off the pedals.
  • Driving uphill – always leave as much room as possible so you don’t have to stop half way, try to keep a constant speed and avoid changing gear
  • Driving downhill – slow down as you approach the hill, again leave as much room as possible, as well as the lowest gear possible and on your way down try to avoid braking


  • Snow on the roof can melt onto your windscreen and block your view – be sure to clear it before setting off
  • Make sure your wiper blades are in good condition
  • Get the correct screenwash with antifreeze additives to ensure this doesn’t freeze, visibility can deteriorate quickly from drying salt in grit
  • Air-con will work better than fans to clear your screen faster, it also reduces condensation.
  • Clear ALL of your windscreen from snow, frost and ice so you can clearly see, not doing so can result in fines
  • The sun being low in the sky can cause white outs due to a dirty interior windscreen, make sure you clean both sides


  • To avoid fines keep your number plates clean and visible
  • Don’t forget to remove snow from headlamps
  • Clean lenses and make sure all lights are working correctly
  • When the roads are wet and muddy you may need to clear your lights after each journey
  • If you’re using fog lights, remember to turn them off if the weather clears so you don’t obscure your brake lights or dazzle oncoming traffic

Before Setting Off

  • Try to leave the house earlier than usual as it takes a good 5-10 minutes to de-ice the car and the screen to clear.
  • Give yourself more time for travelling during the winter, traffic will be moving slower and there can be unexpected delays
  • Aim to keep over a quarter tank of petrol in case of detours or delays
  • Clear all windows using a scraper and de-icer and don’t forget your mirrors


New Customer Christmas Recommendation Offer

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December 1  |  Offers  |   Chris Smith

As a big THANK YOU for referring your first non-fault claim, we will pay 100% of the repair invoice for any claims received in December!

Just use the following code when contacting us and we will add the offer to the claim.


This offer is for new bodyshops only and is available on ALL repairs referred between 1st and 31st December that result in a hire.

We look forward to hearing from you and have a very Merry Christmas!

Parking bays widened for bigger cars, says NCP

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November 21  |  Insurance, Motoring, News  |   Chris Smith

National Car Parks (NCP) has said car parking spaces are being made bigger to accommodate the increase in size of family cars and the popularity of 4×4’s

Bays have already been widened in London, Manchester and Bournemouth and they have been quoted to say it plans to widen spaces “wherever possible”

In a report by the BBC the firm told The Times “We are moving towards making the bays wider as we recognise that vehicles are growing in size, especially SUVs.”

It is estimated that there had been a 35% rise in parking accidents since 2014, and the number of crashes and scratches while parking was costing UK insurers £1.4bn annually.

Around 30% of motor accidents are now due to parking and upwards of 600,000 parking collisions are registered each year.

NCP said there was an “extremely fine balance” between the demand for wider spaces and the need for the most number of parking spots as possible.

Due to the age of many car parks designed for vehicles from the 60’s and 70’s, the new larger family cars, SUV’s and 4×4’s are struggling to fit.


UK highest price for diesel in EU league table

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July 28  |  Fleet, Motoring, News  |   Chris Smith

The UK remains the only country in the EU where the rate of duty charged on diesel is the same as for petrol.

In all other member states the rate of duty is lower on diesel than petrol.

Following the referendum on EU membership, prices in other EU countries are roughly 6% higher.

Steve Gooding, director of the RAC Foundation, said: “Talk of fuel prices going through the roof in the wake of a Brexit vote have proved to be fanciful with UK pump prices at essentially the same level they were before the vote.

“What might surprise drivers is that even allowing for the slump in the value of sterling they might still be better off buying diesel on the continent.

“The key message is that pump prices are determined by a whole host of factors. The exchange rate is one of them. The price of oil is another. But taxation is perhaps the most important of all.

“Before tax the UK actually has only the 22nd most expensive petrol in the 28 member states of the EU. With tax we jump to 8th in the league table. For diesel the UK is 23rd before tax, but we soar to the top of the list once tax is added.”


Friday is the most dangerous day to be a young driver, claims Co-operative Insurance.

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March 29  |  Company, Motoring, News  |   Chris Smith

Based on the Co-operatives Young Driver Insurance data, March is the month that they are most likely to claim on their motor insurance, not only that, but 17-25 year olds appear to favour Fridays

According to the new data, October is the second most likely month, with November being the third most likely month for a young driver to claim.

Order of months with most young driver claims

1 – March
2 – October
3 – November
4 – January
5 – May
6 – September
7 – June
8 – December
9 – July
10 – April
11 – February
12 – August

Claims reported range from road traffic collisions to damage claims.

According to the Co-operatives new data, it appears driving over the weekend is safest time for young drivers, with the least likely claims to come on a Saturday and Sunday:

Co-operatives information also implies that young drivers in vehicles between 8 and 11 years old are also more likely to claim than others.


Almost three quarters of drivers take life-threatening risks on icy roads

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February 2  |  Company, Insurance, Motoring, News  |   Chris Smith
  • Seven in ten (71%) drivers surveyed have dangerously poor knowledge when it comes to winter stopping distances
  • Two thirds (66%) of drivers believe others do not leave enough space to stop safely
  • More than half of drivers questioned (54%) think other drivers travel too fast in poor weather conditions

A new study carried out on behalf of Brake and Direct Line is highlighting the risks too many drivers are taking in bad weather. The survey released on the 8th January 2016, reveals 71% of drivers questioned do not know how much longer it will take their vehicle to stop in icy conditions. This means they could be putting other road users, and themselves, at risk by underestimating the distance.

11% of drivers think the stopping distance is twice as long in icy weather, a third think it’s four times as long and 27% think it should be five times as long. Just 23% of drivers know that the actual figure is up to 10 times as long, with 6% being even more cautious and believing it is up to 20 times as long.

That means, that on a fine day, if you are travelling at 30 mph and need to brake immediately it will take you 23 meters to stop, in icy conditions it could take up to 230 meters – that’s the length of two-full sized football pitches and, of course, the faster you are travelling, the further that distance could be.

Britain marks 50 years of seatbelt safety

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February 2  |  Motoring, News  |   Chris Smith

The 1966 legislation made it compulsory for all new cars to have seatbelt fittings. This simple change has revolutionised the way that drivers and passengers look after their own safety when driving.

In a crash you are twice as likely to die if you don’t wear a seatbelt and the government’s THINK! campaign has played a crucial role in reminding people of the importance of this safety measure. For the past 10 years the number of people wearing seatbelts has consistently been above 90%, with a high of 98% of car drivers recorder wearing a seatbelt in 2014.

Drivers and passengers who fail to wear seatbelts in the front and back of vehicles are breaking the law and drivers caught without a seatbelt face on-the-spot fines of £100. If prosecuted, the maximum fine is £500.